What you need to do

To ensure no delays in payment for your services and goods, you need to update your Basware network account to continue to send invoices to us.

You also need to ensure you are signed up for the correct e-invoicing service i.e. your method of submitting invoices to ACCA.

How to update your account

You’ll receive an email from ACCA via Basware, inviting you to update your account on the Basware network. Select ‘Share your information today’ link in the email to start the update your account.

Update and enrich your company’s data

Once you’re logged in to your account, you’ll be asked to ‘Update and enrich your company’s data’. The information you used to register on the Basware network will be visible to you.  Please check these details are correct and amend if not.

We'll use this information to send you Purchase Orders and pay your invoices, so it is important it is correct to ensure no impact to your payments.

When updating your account, you'll agree to maintain your company details, directly in your account in the Basware Network ('portal').

How to check your e-invoicing service

When you are logged into your account on the Basware portal, you must check you are signed up for the correct e-invoicing service, otherwise your invoice may not be delivered and payments may be impacted.

There are two ways to send e-invoices to ACCA:

1. Suppliers who are tax registered must select to ‘send PDF invoices by email’. 
2. Suppliers who are not tax registered must select ‘Key-in* and send invoices online’

If you are signed up to the wrong service, you need to change to the correct service to ensure no impact to your payments. 

It’s simple and easy to update your account and check / change your service if required. Watch our training video for a step-by-step guide how update your account and check / change your service