At least once every three years, we contact ALPs to conduct a remote monitoring review called a call checklist. Using the call checklist, we discuss ALP targets to ensure that the relevant policies and procedures remain in place, and to address any questions or issues.
In addition to these call checklists, we may also conduct a site visit and/or an online platform review depending on the delivery mode. The need for a site visit can be triggered by various scenarios such as a change of address or online platform, negative student feedback or complaints, failure to demonstrate that conditions of approval are met, and regulatory requirements.
Our monitoring reviews also provide the opportunity to focus on the support that we can provide you in order for students to have the best chance of succeeding in their exams, and identify areas for potential development.