Motivate your team from the outside in

Multiple-choice questions: In order to be awarded CPD units you must answer the following five random questions correctly. If you fail the test, please re-read the article before attempting the questions again

  1. What is the first step in fixing a dysfunctional team?

  2. As well as looking from the outside-in, what other perspective should teams take?

  3. Why is the term 'personality clash' not helpful?

  4. Why should teams consider in particular who the primary stakeholder is?

  5. Which of the following is not a good question to ask about the foundations for higher performance?