Motivate your team from the outside in

What is the first step in fixing a dysfunctional team?

Finding and removing the troublesome people in the team

Taking a closer look at what the team dynamics are

A team meeting to air difficulties

Bringing in a facilitator to help the team discuss its issues

What happens when the majority of team members are 'facing in the right direction'?

A motivation to seek out the original problem

Everyone will agree on the team goal

There will initially be more disagreement

A motivation to embed new behaviours

Why is the term 'personality clash' not helpful?

Because it is negative

Because it is usually about tension between competing agendas, not competing people

Because we don't talk about personalities at work, only skillsets

Because it isn't a clash, just a simple disagreement

Why is considering the team in its broader context important?

Because teams never work in isolation from the business

Because it assists systematic thinking and helps teams to draw on a range of influences

Because it helps teams think about what their role / contribution is in the wider context of the business

Because there may be people outside the wider team who have insight in to the team dynamic

Which of the following is not a good question to ask about the foundations for higher performance?

What do we need to achieve by when?

How do individual roles contribute to collective ambition?

Who are the main troublemakers?

How far is the strategy jointly owned by the whole team?

Why do some teams find it hard to ask tough questions of themselves?

Because no-one is completely honest about their faults

Because it requires the team to agree who the real primary stakeholder is

Because all teams like to believe they are doing well

Because only low performing teams have trouble and asking difficult questions means you are probably performing poorly

Why should teams consider in particular who the primary stakeholder is?

Because you can't align around a common goal without knowing who to please

Because without knowing it they cannot set priorities

Because without knowing the primary stakeholder they are destined to remain dysfunctional

Because the real power to make decisions, set budgets etc may lie elsewhere in the organisation

Which one of these should the team NOT address after agreeing its mandate?

Vision

Mission

Scope

Personality types

Which of these should the team NOT explore once it has agreed its collective ambition?

Style

Behaviour

Team dynamics

Scope

As well as looking from the outside-in, what other perspective should teams take?

Inside-out

Future-back

They should turn everything on its head and ask the opposite

Looking at what has worked well in the past

Motivate your team from the outside in

What is the first step in fixing a dysfunctional team?

What happens when the majority of team members are 'facing in the right direction'?

Why is the term 'personality clash' not helpful?

Why is considering the team in its broader context important?

Which of the following is not a good question to ask about the foundations for higher performance?

Why do some teams find it hard to ask tough questions of themselves?

Why should teams consider in particular who the primary stakeholder is?

Which one of these should the team NOT address after agreeing its mandate?

Which of these should the team NOT explore once it has agreed its collective ambition?

As well as looking from the outside-in, what other perspective should teams take?

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